:: Changes or Errors in Your Order ::

All of our products are custom made to your measurements (order), therefore, it is very important that you follow our measuring and installation instructions. Please review your email confirmation for accuracy. We realize that mistakes happen. If there is an error on our part, we will repair or replace the blind at our expense. If there is an error on your part, please contact us and we will repair or reorder the blind at a discount.

All custom products are usually made to order the same day the order is placed. If you need to change or cancel an order that you have received a confirmation on, please contact us within the same business day. We will try our best to make the changes or cancel the order but it is not guaranteed. You may incur additional charges for changes and cancellations (depending on the status of the order).