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Window Fashions Direct - Custom Window Shutters and Window Blinds Window Fashions Direct - Custom Window Shutters and Window Blinds Window Fashions Direct - Custom Window Shutters and Window Blinds
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:: Frequently Asked Questions ::

If you have a question that is not answered below, please contact our office and one of our sales staff will be glad to assist you.


Q. What is the warranty on custom products?
  A. Limited Lifetime Warranty. Click here to read the warranty.
   
Q. Can I have the installation done by a professional installer?
  A. Some areas are available. Please contact us for pricing and availability.
   
Q. Approximately how long will it take to receive my custom order?
 

A. Each order is unique, however we strive to meet the following guidelines:

Blinds – 2 weeks
Shutters – 6 weeks
Specialty Shaped Shutters – 8 weeks

   
Q. What if I have a service issue after the installation?
  A. Contact us. We will provide technical support as well as customer service support.
   
Q. Where will the custom order arrive?
  A. Directly to your home or the address you provide. Most blinds will be delivered by FedEx. Large shutter orders will be delivered by freightline.
   
Q. Are specialty shapes available?
  A. Yes, please contact us for a quote.
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